Fake Nestlé Aid Organization and Nestlé Foundation websites

We have received a number of emails alering us about fake websites called the Nestlé Aid Organization or the Nestlé Foundation or similar. The emails, claiming to be from Nestlé or a related organization,  usually announce that the recipient has won some money or a grant and only needs to fill in their details or pay a a small sum of money to release this.  In some cases the 'award' has been the offer of a job interview. The email is usually sent from a different domain than the site quoted, often a web-based email domain.

Nestlé does not operate in this way. You are advised to forward any such mails to us at abuse@nestle.com to allow us to forward them to the relevant law-enforcement authorities. Please ignore any such instructions to send money or your personal details. You can always contact your local Nestlé office to confirm whether you have won a promotional prize or other offer - just use the 'contact us' form at the top of this page. Nestlé will never ask you for money as a condition of winning anything.

We have had some success in closing these fake operations down, thanks to the alertness of Nestlé consumers around the word, and will continue to pursue fraudulent operators as soon as we are aware of them, and to the limits of the law.

Nestlé does have a bona fide website run by the Nestlé Foundation at http://www.nestlefoundation.org/. This is devoted to the study of problems of nutrition in the world.

What is Nestlé's response to scam emails?

There have been cases of emails sent to individuals or organizations falsely purporting to be from Nestlé or a partner organization of Nestlé. These are scam emails, and will sometimes ask you for information such as a password or user ID and even sums of money in return for more money or other benefits, such as winning a Nestlé competition or promotion in return.

These emails sometimes look quite convincing, with a Nestlé or Nestlé brand logo, or coming from an email address that looks as if it could be from Nestlé.

In any case, these emails are false and are not at all associated with Nestlé itself or any partner organizations; therefore we strongly suggest that you make sure of the authenticity of such mails (or any other communication) before sending any reply. Nestlé further strongly suggests that you do not send money or any other information; it is simply not Nestlé policy to ask for money or other information in return for winnings, prizes, job interviews or any sort of registration.

If you are worried about an email that you have received, please mail us at webmaster@nestle.com to help us to become aware of those incidents and take action against these people. You may also inform or ask your internet service provider for advice or help.

What does Nestlé's commitment to nutrition health and wellness mean?

What is Enviga?

What is Nestlé's position on biofuels?

Nestlé supports sustainable energy use: over the last five years, Nestlé has reduced its energy consumption per tonne of product by 28% and its greenhouse gas emissions by 32%. Nestlé believes that any decision on the use of energy sources must be based on a systematic cost benefit and life cycle analysis, taking into consideration the social and environmental impact, including the effects on food prices and water.

The current production of biofuel relies on the extensive use of crops such as maize and wheat. This has already led to significant price increases and will, in the long term, create food shortages for millions of consumers from lower-income groups for whom basic foodstuffs need to be affordable.

The large scale expansion of these agricultural raw materials for biofuel production will aggravate the problem of water scarcity, as every liter of biofuel made from irrigated maize or soybeans requires between 500 and 5,000 liters of water. Agriculture already uses 70% of available water sources. Furthermore, depending on crop type and geography, CO2 savings compared to fossil fuel can be very small, insome cases only 10%.

Is it right that Nestlé profits from selling bottled water?

Many people consider bottled water to be an example of companies making profits on what should be public property.

First, Nestlé Waters may be the world's largest bottled water company, but it still uses only 0.0009 percent (less than one millionth) of total fresh water consumed worldwide, while Nestlé as a whole - including food manufacturing - uses only 0.005 percent. Nestlé is therefore not a significant factor in the global access-to-water debate: agriculture uses 70 percent of total available fresh water, industry 20 percent and domestic users 10 percent.

The price of bottled water is closer to that of other bottled drinks than to tap water because it includes the same expenses incurred by all bottled drinks producers: the actual cost of the water, ensuring water purity, providing sterile bottles, ensuring a clean bottling process and, finally, all logistical costs.

For more information on how Nestlé husbands water, please visit our water section.

What are trans-fatty acids?

Trans fatty acids (TFA) are a specific form of fat formed when liquid oils are turned into solids such as shortening and hard margarine in a process known as partial hydrogenization. ccording to Western European dietary data, half of TFA consumed occur naturally in foods such as milk and meat products. The rest comes principally from oil and fats (19 percent), or prepared foods such as bakery goods (13 percent), chips, French fries, pizzas and other savory pies.

Why are they bad?

Eating TFA can result in undesirable effects on blood cholesterol (raising LDL, or 'bad' cholesterol; lowering HDL, or 'good' cholesterol) and thus could potentially have a bad impact on heart health.

What is Nestlé doing about TFA?

Nestlé considers that the reduction of TFA in prepared food products is important and has been committed since 1993 to reduce TFA in prepared food products. In a normal consumption pattern, TFA intake would not exceed 3% of the total fat in foods, or 1% of the daily total energy intake as recommended by the World Health Organization.

Priority was given to reduce TFA in products which are consumed by children and to products containing higher levels of TFA such as soups, snacks, pizzas, ready-made meals and certain confectionery items. (Nestlé has relatively few products such as oils, meat products, cheese, bakery goods, and butter which are principal sources of TFA). Since 2002, Nestlé has reduced the use of trans fatty acids in its product portfolio by more than 25,000 tonnes.

Compliance with the TFA reduction policy is audited in our businesses globally. By end 2006, 95% of Nestlé's product range complied with the policy.

What are Nestlé's infant formula business practices in the Developing World?

Nestlé conforms to the spirit and the letter of the WHO Code on marketing breast milk substitutes. Please visit our Babymilk issues site  for a comprehensive discussion of this topic.

Nestlé investment policies in the Middle East

In response to various enquiries on Nestlé Group corporate policy with regard to the conflict in the Near East, Nestlé states that as a truly global company it operates in almost all countries in the world, employing some 250 000 people of more than 100 nationalities and of many creeds.

Nestlé has consistently emphasized the importance of mutual respect and tolerance, regardless of culture, religion or nationality. Guided by these principles, the Group's investment decisions have always been based only on commercial and industrial viability, excluding political considerations. This is how we have invested, among other countries elsewhere in the world, in Saudi Arabia, Egypt, Syria, Tunisia, Morocco, Israel and further in Pakistan and Indonesia, demonstrating all the time respect for cultural, ethnic and religious diversity.

In each and everyone of these countries the Company serves the needs of its consumers, as well as the interests of its local staff.

How can I get a copy of your annual report?

Click here to go to the Management Report for Nestlé S.A. (S.A. = Société Anonyme) which you can download or order a hard copy. Nestlé USA is owned by Nestlé S.A. of Vevey, Switzerland. There is no annual report for Nestlé in the US.

Nestlé web sites

Please go to Nestlé Addresses for a full list of all our worldwide sites.