At Nestlé, we know that our employees are the key to our success and that nothing can be achieved without their engagement. We also know that, to engage people at all levels across the organisation, we must provide information on our activities and on specific aspects of their work. Through open communication and active cooperation, we invite everyone to contribute to identifying and carrying out improvements to the way we do business.
As well as encouraging ongoing two-way communication through direct reporting lines and local initiatives, employees at all levels are invited to take part in the annual “Nestlé and I” global employee survey, which includes five questions covering employee engagement.
The most recent Nestlé & I survey has provided us with valuable feedback regarding employee engagement at Nestlé. As well as being proud to work for the Company, the survey revealed that our employees believe that Nestlé:
- has strong Company values;
- is clearly aligned to strategy and objectives;
- demonstrates a clear focus on ethics and safety; and
- is culturally diverse.
We will continue to invest and leverage these areas of competitive advantage.
Employees have also outlined some areas that they believe require additional attention. These include:
- recognising high performance and managing low performance;
- demonstrating transparency in relation to career development; and
- ensuring higher levels of empowerment and accountability.
Action plans have been defined and are being implemented at both market and corporate level to address these issues.
Ongoing support for Japan
Since the massive earthquake and tsunami that struck Japan in March 2011, we have worked with our employees to help with the recovery effort. We were thankful that all Nestlé employees were safely accounted for, and many were keen to provide support to the communities affected by the disaster.
Nestlé Japan committed product donations worth around CHF 1.37 million, including healthcare nutrition products to hospitals and government distribution schemes. Nestlé Waters committed 20 000 cases of bottled water, half of which is for hospitals.
Through Nestlé’s partnership with the International Federation of Red Cross and Red Crescent Societies, the Company and employees contributed approximately CHF 160 000 in 2011 to help support the people affected by the disaster.
The content of this page was independently assured by Bureau Veritas, March 2012.
