Frequently Asked Questions

What is the 'Keyword' search?
The 'Keyword' search will compare your search criteria to the text in all open job positions.
   
How can I identify available opportunities?
The Job Search tool allows you to search current open positions by various criteria. This function also allows you to save a job search.

I saved a job search. How can I access it?
Locate your saved job searches by clicking the “My jobpage” at the top of the page and select “My saved searches”.

How do I submit my cv/resume without applying for a specific job opportunity?
In order to submit your cv/resume, click on “access my profile” where you can create your employment profile and submit a general candidate profile.

I have applied online, when will I hear from you?
All candidates will receive a system generated email confirming receipt of their application. Once you have applied for a position, your information will be available in our Applicant Tracking System. Recruiters will review your resume and assess against the requirements of the position, for which you applied. You will be contacted directly, if there is further interest in your candidacy.  Due to the high volume of candidates we receive, we will not be able to personally call candidates who are not selected to continue in the recruiting process.

How do I follow the progress of my applications?
Access “My Jobpage” and select “My Applications”.  In this section you can view the Submission Status under each completed submission.

Where do I go for my interview?
You will be sent an itinerary prior to your interview, which will include the location of your interview(s). 

Will I receive feedback on my interview?
We appreciate the time and effort you take when interviewing with us. We will provide a status update to all candidates who interview for a position with our Organisation.

If I am not selected for this position, can I apply for another position?
Yes, new positions are posted on a daily basis.

How often is the Career Opportunities site updated with new job postings?
New job postings are available online in real time. As soon as an opportunity becomes available, it’s accessible on the Career Opportunities site.
     
How can I upload and/or update my resume to my “Candidate Profile”?
Return to the career site, and log onto the system. Select “Access My Profile” and choose the relevant “Edit” options. .  

Should I format my resume in a specific way before I attach it to my profile?
It’s not necessary to format your resume in any specific way. Your resume will be maintained in its original format.
  
Where do I go to update my profile?
To update your resume and/or profile, click the “Access my profile” link as often as you wish.
 
If I withdraw my application from a job opportunity can I re-apply for the same position?
Yes, if the job is still open for applications.  Access my job page, scroll down to “Withdrawn Submissions” and click re-apply.

Is my information secure?
Yes, your information is secured through your user name and personal password. Your information will only be used for recruitment purposes. We will not share your information for any reason, other than as necessary to be considered for open positions. 

I want my profile / details to be deleted, how do I do this?
You can request for all of your details to be deleted by clicking on “My account options” and selecting Deactivate.  In the following message choose the “Yes” box. 

I have forgotten my password, how can I obtain my log-in information?
Click the ‘forgot your password’ link. You will be asked to enter the email address you used to register, your password will be emailed to you.

I have forgotten my user name , how can I obtain my log-in information?
Click the ‘forgot your user name’ link. You will be asked to enter the email address you used to register and your user name will appear.