September 2012, updated September 2012
By increasing the responsibility levels and skill sets of our employees, we have been able to reduce accidents, waste, unplanned stoppages, quality defects and consumer complaints, and improve productivity.
For example, Nestlé Continuous Excellence (NCE) has helped our Nanjangud factory in India, where we produce instant coffee and health beverages, to:
- reduce laminate waste by 35% and powder waste by 87%;
- reduce shift-end cleaning times by 44%; increase mean time between operational failures by 68%;
- reduce minor operation stoppages by 25%;
- improve line performance by 8%.
Value to Society
Value to Nestlé