Reporting on WHO code compliance


We are strongly committed to transparency and report regularly and publicly on matters related to WHO Code compliance. Annual Code compliance reports and external audit summaries are available here.

Annual external report on WHO Code compliance

We make publically available an annual report, which summarises the results of our compliance record over the year and actions taken to remedy any contravention found.

2012 External Report on Nestlé’s WHO Code compliance 2012 (pdf, 161 Kb)
2011 External Report on Nestlé’s WHO Code compliance 2011 (pdf, 385 Kb)
2010 External Report on Nestlé’s WHO Code compliance 2010 (pdf, 222 Kb)
2009 External report on Nestlé’s WHO Code compliance 2009 (pdf, 180 Kb)

External audits performed by Bureau Veritas

The latest Bureau Veritas Assurance Statements can be found here.

2013 Pakistan (pdf, 141Kb) China (pdf, 132 Kb)
2012 Argentina (pdf, 167Kb) Ukraine & Armenia (pdf, 175 Kb) Vietnam (pdf, 162 Kb)
2011 Cameroon (pdf, 120 Kb) Jamaica (pdf, 133 Kb) Laos (pdf, 119 Kb)
2010 India (pdf, 202 Kb) Philippines (pdf, 202 Kb) Ghana (pdf, 205 Kb)
2009 Brazil (pdf, 144 Kb) Ecuador (pdf, 133 Kb) Salvador (pdf, 129 Kb)

Response to IBFAN reports

We publicly respond to the International Baby Food Action Network (IBFAN)’s report ‘Breaking the Rules’, which compiles concerns about infant food marketing practices by all major infant food manufacturers, including Nestlé. We investigate all allegations made in the report and publically communicate the result of our investigations. We take corrective action whenever it is warranted.

2010 Nestlé Response to IBFAN Report 2010 (pdf, 3 Mb)
2007 Nestlé Response to IBFAN Report 2007 (pdf, 1 Mb)
2004 Nestlé Response to IBFAN Report 2004 (pdf, 3 Mb)

Addressing stakeholder concerns

We encourage stakeholders and the general public to tell us of any concerns or allegations around marketing of breast milk substitutes through our Compliance Reporting System. Here are our responses to concerns raised directly with us.

Oct 14, 2014 Nestlé’s response to Baby Milk Action’s concerns (pdf, 300 Kb)
April 2, 2014 Nestlé’s response to Baby Milk Action’s concerns (pdf, 117 Kb)
Aug 08, 2013 Nestlé’s response to Baby Milk Action’s concerns regarding Wyeth Nutrition’s marketing practices in the UK (pdf, 90 Kb)
Apr 08, 2013 Nestlé on Save the Children report and petition 'Superfoods for Babies' (pdf, 17 Kb)
Dec 10, 2012 Nestlé and Bear Brand sweetened beverage creamer (pdf, 88 Kb)
Jun 25, 2012 Nestlé responds to Baby Milk Action concerning Wyeth's marketing practices (pdf, 58 Kb)
Apr 24, 2012 Nestlé's response to the court case on labelling in India (pdf, 45 Kb)
Nov 29, 2011 Nestlé publishes results of external audit in Laos (pdf, 94 Kb)
Nov 29, 2011 Nestlé responds to allegations of non-compliance with the WHO Code in Armenia (pdf, 56 Kb)
Jul 07, 2011 Nestlé investigates allegations by NGOs in Laos (pdf, 52 Kb)
Nov 10, 2009 Nestlé investigates allegations of non-compliance with WHO Code (pdf, 52 Kb)
Sep 23, 2009 Campaign for ethical marketing (pdf, 163 Kb)
Jul 24, 2007 Nestlé supports Philippines' revision of Milk Code (pdf, 101 Kb)
Jul 09, 2007 Nestlé Philippines stands apart by supporting revision of Milk Code (pdf, 58 Kb)