We believe that measurement helps to build implementation momentum, external accountability, and transparency around all aspects of our engagement in society and CSV approach and performance. We’ve been monitoring our performance across a wide range of issues for many years, as demonstrated by our comprehensive KPIs and the measures we’ve attached to initiatives such as the
Nestlé Cocoa Plan
and the Nescafé Plan.
Where available, we use internationally recognised systems and standards, such as the Global Reporting Initiative’s G3.1 Framework. The GRI helps us measure our social and CSV impacts in areas where measurement is under-developed, mainly because it’s difficult to prove causality: that is, exactly how corporate actions affect environmental, social and business performance.
We are also developing our approach to CSV measurement, which has been explored in a recent white paper, ‘Measuring Shared Value: How to Unlock Value by Linking Social and Business Results’ by the social impact consultancy FSG.
We are working further to develop our own approaches to measuring CSV, particularly in the focus areas of nutrition, water and rural development. We know that to truly create shared value, we must develop additional quantifiable evidence linking business performance and social impact.
Meanwhile, we’ll continue to measure and report using accepted methods and benchmarks so that we can improve our own performance.