Key Performance Indicators

   

Nestlé has developed performance indicators to provide a focus for measuring and reporting Creating Shared Value, sustainability and compliance. This performance summary forms part of our communication on progress regarding the United Nations Global Compact Principles. Unless stated otherwise, performance indicators are for for the year ending 31 December 2013. The references in the GRI column are to the applicable indicator from the Global Reporting Initiative G3.1 guidelines.

  • KPI definition GRI 2012 2013
    Total Group sales (CHF million) (a) EC1 89721 92158
    Net profit (CHF million) (a) EC1 10228 10015
    (a) 2012 figures have been restated following the accounting changes described in the Consolidated Financial Statements 2013 (Note 1 – Accounting policies).
  • KPI definition GRI 2012 2013
    Products meeting or exceeding Nestlé Nutritional Foundation profiling criteria (as % of total sales) (b) FP4 75.7 76.0
    Renovated products for nutrition or health considerations (c) FP7 6692 7789
    Products with increase in nutritious ingredients or essential nutrients (c) FP7 4691 4778
    Products with reduction of sodium, sugars, trans fats, total fat, calories or artificial colourings (c) FP6 3317 4221
    Products analysed and improved or confirmed via 60/40+ programme (sales, CHF million) (d) PR1 31720 33001
    Products containing Branded Active Benefits (sales, CHF million) FP7 6455 6836
    Products featuring Nestlé Nutritional Compass labelling (% of sales worldwide) (e) PR3 96.8 92.5
    Products in EU with Guideline Daily Amounts (GDA) labelling on front of pack (% of sales) (f) PR3 99.3 99.3
    Products with specific portion guidance (sales, CHF million) (g) PR3 26190 26700
    Popularly Positioned Product SKUs FP4 6367 9562
    Popularly Positioned Products (sales, CHF million) FP4 11960 11803
    (b) 2013 assessment scope: 74.9% total Nestlé sales volume.

    (c) Based on reports of approximately 75% of worldwide product development teams. Products can have ‘less of’ one ingredient and ‘more of’ another at the same time.

    (d) This KPI reflects the dynamic nature of our 60/40+ programme. Assessment results are valid for a maximum of three years, only if all parameters remain equal.

    (e) Excludes total petcare and, for USA only, Dreyer’s and licensed brands Häagen-Dazs and California Pizza Kitchen.

    (f) Across EU 28 plus Norway, Switzerland, the Adriatic Region, Ukraine and Moldova. Excludes plain coffee, tea and water, products for Nestlé Professional, gifting chocolate, seasonings, petcare, Nestlé Health Science and Nestlé Nutrition.

    (g) Products sold as single servings and meeting/exceeding Nestlé Nutritional Foundation OR sold with/via a device or equipment delivering a serving meeting/exceeding Nestlé Nutritional Foundation OR sold to caregivers with detailed instructions on adjusting servings to evolving nutritional needs. This currently represents only a subset of the portfolio with portion guidance.
  • KPI definition GRI 2012 2013
    Farmers trained through capacity-building programmes 273808 300000
    Markets covered by Sustainable Agriculture Initiative Nestlé (SAIN) programmes 46 48
    Direct procurement markets covered by SAIN programmes (%) 100 100
    Percentage of suppliers that fully comply with the Nestlé Supplier Code FP1 89.5 74.0
    Percentage of purchased volume fully compliant with the Nestlé Supplier Code FP1 80.0 92.0
  • KPI definition GRI 2012 2013
    Total water withdrawal (million m3) EN8 138 152
    Total water withdrawal (m3 per tonne of product) EN8 2.89 2.92
  • KPI definition GRI 2012 2013
    Production volume
    Total production volume (million tonnes) 47.7 52.1
    Materials
    Raw materials used (million tonnes) EN1 22.5 23.9
    Materials for packaging purposes (million tonnes) EN1 4.77 5.33
    Packaging source optimization (kilotonnes saved) 47.1 66.6
    Energy
    Total on-site energy consumption (petajoules) 90.7 97.7
    Total on-site energy consumption (gigajoules per tonne of product) 1.90 1.87
    Total on-site energy consumption from renewable sources (% total) EN3 12.2 13.3
    Total direct energy consumption (petajoules) EN3 63.7 67.1
    Total direct energy consumption from renewable sources (% total direct) EN3 9.3 10.8
    Total indirect energy consumption (petajoules) EN4 73.5 81.5
    Biodiversity
    Total size of manufacturing sites located in protected areas (hectares) EN11 42.1 32.9
    Emissions, effluents and waste
    Direct GHG emissions (million tonnes CO2eq) EN16 3.71 3.99
    Direct GHG emissions (kg CO2eq per tonne of product) EN16 77.7 76.5
    Indirect GHG emissions (million tonnes CO2eq) EN16 3.39 3.81
    Indirect GHG emissions (kg CO2eq per tonne of product) EN16 71.1 73.2
    Total water discharge (million m3) EN21 84 91
    Total water discharge (m3 per tonne of product) EN21 1.77 1.74
    Average quality of water discharged (mg COD/l) EN21 94 76
    By-products (kg per tonne of product) EN22 29.9 29.1
    Waste for disposal (kg per tonne of product) EN22 6.6 4.9
    Environmental sustainability governance
    Manufacturing sites certified against ISO 14001 (% of total manufacturing sites) 89 91
  • KPI definition GRI 2012 2013
    Nestlé television advertising to children under 12 in compliance with policies on responsible marketing (%) (h) PR7 98.0 98.3
    Contraventions to the Nestlé Policy and Instructions for Implementation of the WHO International Code of Marketing of Breast-milk Substitutes (i) PR7 22 27
    Infant formula marketing staff in higher-risk countries trained in the WHO Code (% of staff) (j) PR6 100 100
    Total number of significant product recalls or incidents of non-compliance PR2 11 10
    Number of human rights impact assessments completed HR10 3 1
    Number of employees trained on human rights 18269(k) 13793
    (h) The percentage reflects Nestlé’s full-year compliance to the stricter 35% children audience threshold as redefined in September 2011.

    (i) Based on internal and external audits. Internal audits are conducted by HQ-based auditors (Nestlé Group Audit) and country-based auditors (Nestlé Market Audit). This is the first year we are reporting on country-based audits. External audits were conducted by Bureau Veritas.

    (j) We follow the FTSE4Good breast-milk substitute marketing criteria, which classify countries as ‘higher-risk’ if they have mortality rates for under-fives of more than ten per 1000, or more than 2% acute malnutrition among under-fives. All other countries are ‘lower-risk’.

    (k) 18 103 employees trained via online tool, 166 employees trained face to face.
  • KPI definition GRI 2012 2013
    Total workforce (number of employees) (a) LA1 333220 333214
    Total rate of new employee hires (%) (l) LA2 11.8 10.7
    Total rate of employee turnover (%) (l) 10.3 11.1
    CARE gaps identified related to Business Integrity and HR 45 146
    Of which: Minor 40 130
    Major 5 16
    Critical 0 0
    Lost-time injuries and illnesses rate (per million hours worked) (employees, on-site contractors and on-site members of public) LA7 1.9 2.2
    Total recordable injuries and illnesses rate (per million hours worked) (employees, on-site contractors and on-site members of public) LA7 3.6 4.1
    Total number of fatalities (employees, on-site contractors and on-site members of public) LA7 5 12
    Average hours of training per year per employee per category (m) LA10 10 23
    Leadership positions held by women (%) (l) LA13 29.2 31.1
    Local Management Committee members native to country in developing countries (%) (n) EC7 49.5 52.0
    (a) 2012 figures have been restated following the accounting changes described in the Consolidated Financial Statements 2013 (Note 1 – Accounting policies).

    (l) Covers Nestlé employees registered in the HR system (approximately 85% of all employees): 282 781 average over the year 2013.

    (m) Covers approximately 80% of all employees through a combination of manual submission from the markets and the training system.

    (n) Covers all Nestlé employees including Joint Ventures.