Key Performance Indicators

Nestlé’s key performance indicators (KPIs) provide a focus for measuring and reporting Creating Shared Value, sustainability and compliance. This performance summary forms part of our communication on progress for the United Nations Global Compact Principles. Unless otherwise stated, performance indicators are for the year ending 31 December 2016. To provide transparency for our stakeholders, we have indicated the correlation between our KPIs, our commitments and Global Reporting Initiative (GRI) indicators in the table below. The references in the GRI column relate to the applicable indicator from the Global Reporting Initiative G4 guidelines.

We report against GRI G4 guidelines and indicators, in line with the material issues. These issues are identified through our stakeholder engagement process and shape our public commitments.

  • Nestlé in society and Creating Shared Value key performance indicators GRI 2015 2016
    Total Group sales (CHF million) (a) G4‑EC1 88 785 89 469
    Net profit (CHF million) (b) G4‑EC1 9 066 8 531
    (a) Does not include joint ventures.
    (b) Includes Nestlé’s share in net result of joint ventures.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2015 2016
    Products meeting or exceeding Nestlé Nutritional Foundation profiling criteria (as % of total sales)(c) G4‑EC1 81.6 83.7
    Renovated products for nutrition or health considerations (d) G4‑FP7 8 041 8 856
    Products with increase in nutritious ingredients or essential nutrients (d) G4‑FP7 4 643 4 095
    Products with reduction of sodium, sugars, trans fats, total fat, calories or artificial colourings (d) G4‑FP6 5 471 5 777
    Products analysed and improved or confirmed via 60/40+ programme (sales, CHF million) (e) G4‑PR1 33 657 34 426
    Products containing Branded Active Benefits (sales, CHF million) G4‑FP7 6 193 6 174
    Products featuring Nestlé Nutritional Compass labelling (% of sales worldwide) (f) G4‑PR3 92.8 96.4
    Products with Guideline Daily Amounts (GDA) labelling on front of pack (% of sales) (g) G4‑PR3 89.2 92.3
    Products with specific Portion Guidance (sales, CHF million) G4‑PR3 35 562 45 333
    Popularly Positioned Product SKUs G4‑EC1 4 845 4 845
    Popularly Positioned Products (sales, CHF million) G4‑EC1 11 599 12 341
    Nestlé television advertising to children under 12 in compliance with policies on responsible marketing (%) G4‑PR7 97 98.7
    Contraventions to the Nestlé Policy and Instructions for Implementation of the WHO International Code of Marketing of Breast-milk Substitutes (h) G4‑PR7 36 19
    Infant formula marketing staff in higher-risk countries trained on the WHO Code (% of staff) (i) G4‑PR6 100 100
    (c) Total Nestlé (F&B except CPW, HSc, Pharma, Nespresso, Businesses not in GLOBE reporting). % of products meeting NNPS criteria over total products being assessed.
    (d) Based on reports of 78% of factories. Products can have ‘less of’ one ingredient and ‘more of’ another at the same time.
    (e) In the 60/40+ programme, Nestlé products tested with consumers must be preferred over the competitor’s. Assessment results are valid for a maximum of three years if all parameters remain equal.
    (f) PetCare, Gerber Life, Nestlé Health Care Nutrition, Wyeth Nutrition, other Nestlé Health Science businesses and non Nestlé branded products in Nestlé Waters are out of scope.
    (g) Includes all F&B + Nestlé Waters except plain water. It excludes joint ventures, Nestlé Nutrition, Wyeth, Nestlé Health Science, specific category/country exemptions.
    (h) Instances attributed to Nestlé based on internal audits conducted by corporate auditors and external audits conducted by Bureau Veritas. Final number of contraventions could change as the findings of some verifications are still being assessed. Our Annual Reports on compliance can be accessed on our corporate website.
    (i) We follow the FTSE4Good breastmilk substitute marketing criteria, which classify countries as ‘higher-risk’ if they have mortality rates for under-fives of more than 10 per 1000, or more than 2% acute malnutrition among under-fives. All other countries are ‘lower-risk’.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2015 2016
    Farmers trained through capacity-building programmes   400 000 363 000
    Markets covered by Sustainable Agriculture Initiative Nestlé (SAIN) programmes   52 53
    Direct procurement markets covered by SAIN programmes (%)   97 97
    Percentage of purchased volume fully compliant with the Nestlé Supplier Code (n) G4‑FP1 82 61
    (n) 2015 scope of tier 1 audits was direct materials only. In 2016, scope extended to include service and indirect materials with target of 50%.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2015 2016
    Total water withdrawal (million m3) G4‑EN8 141 138
    Total water withdrawal (m3 per tonne of product) G4‑EN8 2.57 2.48
    (j) Includes joint ventures.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2015 2016
    Production volume
    Total production volume (million tonnes)   54.6 55.8
    Materials
    Raw materials used (million tonnes) G4‑EN1 24.7 24.9
    Materials for packaging purposes (million tonnes) G4‑EN1 5.3 5.0
    Packaging source optimisation (kilotonnes saved)   58.2 22.5
    Energy
    Total on-site energy consumption (petajoules)   93.8 92.9
    Total on-site energy consumption (gigajoules per tonne of product)   1.72 1.67
    Total on-site energy consumption from renewable sources (% total) G4‑EN3 15.4 16.9
    Total direct energy consumption (petajoules) G4‑EN3 63.8 63.2
    Total direct energy consumption from renewable sources (% total direct) G4‑EN3 11.8 12.1
    Total indirect energy consumption (petajoules) G4‑EN4 80.9 78.4
    Biodiversity
    Total size of manufacturing sites located in protected areas (hectares) G4‑EN11 18.8 18.8
    Emissions, effluents and waste
    Direct GHG emissions (million tonnes CO2eq) G4‑EN15 3.7 3.6
    Direct GHG emissions (kg CO2eq per tonne of product) G4‑EN15 68 65
    Indirect GHG emissions (million tonnes CO2eq) G4‑EN16 3.7 3.5
    Indirect GHG emissions (kg CO2eq per tonne of product) G4‑EN16 69 62
    Total water discharge (million m3) G4‑EN22 80.5 78.1
    Total water discharge (m3 per tonne of product) G4‑EN22 1.47 1.4
    Average quality of water discharged (mg COD/l) G4‑EN22 70.9 72
    By-products (kg per tonne of product) G4‑EN23 29.3 29.7
    Waste for disposal (kg per tonne of product) G4‑EN23 3 1.9
    Environmental sustainability governance
    Manufacturing sites certified against ISO 14001 (% of total manufacturing sites)   92 94
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2015 2016
    Total number of significant product recalls or incidents of non-compliance G4‑PR2 6 10
    Number of human rights impact assessments completed G4‑HR9 2 1
    Number of employees trained on human rights   11 242 10 967
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2015 2016
    Total workforce (number of employees) (a)   335 213 328 221
    Total rate of new employee hires (%) (k) G4‑LA1 11.1 11.1
    Total rate of employee turnover (%) (k) G4‑LA1 12.5 12.4
    CARE gaps identified related to Business Integrity and HR (l)   12 7
    Of which: Minor   12 7
    Major   0 0
    Critical   0 0
    Lost-time injuries and illnesses rate (per million hours worked) (employees, on-site contractors and on-site members of public) (j) G4‑LA6 2.05 1.93
    Total recordable injuries and illnesses rate (per million hours worked) (employees, on-site contractors and on-site members of public) (j) G4‑LA6 3.42 3.13
    Total number of fatalities (employees, on-site contractors and on-site members of public) (j) G4‑LA6 10 4
    Average hours of training per year per employee per category (m) G4‑LA9 31.6 38.8
    Leadership positions held by women (%) (k) G4‑LA12 34.0 35.4
    Local Management Committee members native to country in developing countries (%) (k) G4‑EC6 63.3 73.3
    (a) Does not include joint ventures.
    (k) Covers Nestlé employees registered in the HR system (approximately 84% of all employees).
    (l) CARE, our global external audit programme, is conducted by three audit companies and verifies that all employees and sites we own or operate comply with local legislation, our Corporate Business Principles and Code of Business Conduct. The audits take place every three years.
    (j) Includes joint ventures.
    (m) Training hours are based only on information recorded in the Learning Management System (LMS). The numbers will be higher if manually recorded training hours were considered (as was the case in 2015 when the LMS was just newly launched). Training hours per employee covers 100% of employees in the system.


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