Key Performance Indicators

Nestlé’s performance indicators provide a focus for measuring and reporting Creating Shared Value, sustainability and compliance. This performance summary forms part of our communication on progress for the United Nations Global Compact Principles. Unless otherwise stated, performance indicators are for the year ending 31 December 2015. The references in the GRI column relate to the applicable indicator from the Global Reporting Initiative G4 guidelines.

We report against GRI G4 guidelines and indicators, in line with the material issues we need to address. The issues are identified through our stakeholder engagement process and they also shape the public commitments we have made. To provide transparency for our stakeholders, in this table we have indicated the correlation between GRI indicators, our KPIs and our commitments.

  • Nestlé in society and Creating Shared Value key performance indicators GRI 2014 2015
    Total Group sales (CHF million) (a) G4‑EC1 91 612 88 785
    Net profit (CHF million) (b) G4‑EC1 14 456 9 066
    (a) Does not include joint ventures.

    (b) Includes Nestlé’s share in net result of joint ventures.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2014 2015
    Products meeting or exceeding Nestlé Nutritional Foundation profiling criteria (as % of total sales) G4‑EC1 78.5 81.6
    Renovated products for nutrition or health considerations (c) G4‑FP7 10 812 8 041
    Products with increase in nutritious ingredients or essential nutrients (c) G4‑FP7 6 359 4 643
    Products with reduction of sodium, sugars, trans fats, total fat, calories or artificial colourings (c) G4‑FP6 6 973 5 471
    Products analysed and improved or confirmed via 60/40+ programme (sales, CHF million) (d) G4‑PR1 33 233 33 657
    Products containing Branded Active Benefits (sales, CHF million) G4‑FP7 6 687 6 193
    Products featuring Nestlé Nutritional Compass labelling (% of sales worldwide) (e) G4‑PR3 92.8 92.8
    Products with Guideline Daily Amounts (GDA) labelling on front of pack (% of sales) G4‑PR3 79.7 89.2
    Products with specific Portion Guidance (sales, CHF million) G4‑PR3 26 456 35 562
    Popularly Positioned Product SKUs G4‑EC1 5 014 4 845
    Popularly Positioned Products (sales, CHF million) G4‑EC1 12 205 11 599
    Nestlé television advertising to children under 12 in compliance with policies on responsible marketing (%) G4‑PR7 97.2 97
    Contraventions to the Nestlé Policy and Instructions for Implementation of the WHO International Code of Marketing of Breast-milk Substitutes (f) G4‑PR7 29 36
    Infant formula marketing staff in higher-risk countries trained on the WHO Code (% of staff) (g) G4‑PR6 100 100
    (c) Based on reports of 82% of factories. Products can have ‘less of’ one ingredient and ‘more of’ another at the same time.

    (d) In the 60/40+ programme, Nestlé products tested with consumers must be preferred over the competitor’s. Assessment results are valid for a maximum of three years if all parameters remain equal.

    (e) Excludes total petcare and, for USA only, Dreyer’s and licensed brands Häagen-Dazs and California Pizza Kitchen.

    (f) Based on Internal Audits conducted by corporate auditors and External Audits conducted by Bureau Veritas. Final number of contraventions could change as the findings of verifications which took place at the end of 2015 are still being assessed.

    (g) We follow the FTSE4Good breast-milk substitute marketing criteria, which classify countries as ‘higher-risk’ if they have mortality rates for under-fives of more than ten per 1000, or more than 2% acute malnutrition among under-fives. All other countries are ‘lower-risk’.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2014 2015
    Farmers trained through capacity-building programmes   376 000 400 000
    Markets covered by Sustainable Agriculture Initiative Nestlé (SAIN) programmes   51 52
    Direct procurement markets covered by SAIN programmes (%)   100 92
    Percentage of suppliers that fully comply with the Nestlé Supplier Code G4‑FP1 73.0 82.0
    Percentage of purchased volume fully compliant with the Nestlé Supplier Code * G4‑FP1 73.0 82.0
    * Percentage compliant is 73% (95% was spend accounted for by number of suppliers audited)
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2014 2015
    Total water withdrawal (million m3) G4‑EN8 147 140
    Total water withdrawal (million m3 per tonne of product) G4‑EN8 2.74 2.57
    (h) Includes joint ventures.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2014 2015
    Production volume
    Total production volume (million tonnes)   53.7 54.6
    Materials
    Raw materials used (million tonnes) G4‑EN1 25.8 25.0
    Materials for packaging purposes (million tonnes) G4‑EN1 5.6 5.3
    Packaging source optimisation (kilotonnes saved)   45.8 58.2
    Energy
    Total on-site energy consumption (petajoules) (i)   96.8 93.8
    Total on-site energy consumption (gigajoules per tonne of product) (i)   1.81 1.72
    Total on-site energy consumption from renewable sources (% total) G4‑EN3 14.7 15.4
    Total direct energy consumption (petajoules) (i) G4‑EN3 66.5 63.8
    Total direct energy consumption from renewable sources (% total direct) G4‑EN3 11.3 11.8
    Total indirect energy consumption (petajoules) G4‑EN4 81.1 80.7
    Biodiversity
    Total size of manufacturing sites located in protected areas (hectares) G4‑EN11 18.8 18.8
    Emissions, effluents and waste
    Direct GHG emissions (million tonnes CO2eq) (i) G4‑EN15 3.91 3.70
    Direct GHG emissions (kg CO2eq per tonne of product) (i) G4‑EN15 73.0 68.0
    Indirect GHG emissions (million tonnes CO2eq) G4‑EN16 3.80 3.70
    Indirect GHG emissions (kg CO2eq per tonne of product) G4‑EN16 71.0 68.0
    Total water discharge (million m3) G4‑EN22 87.0 82.0
    Total water discharge (m3 per tonne of product) G4‑EN22 1.63 1.49
    Average quality of water discharged (mg COD/l) G4‑EN22 72.0 70.0
    By-products (kg per tonne of product) G4‑EN23 28.9 29.3
    Waste for disposal (kg per tonne of product) (i) G4‑EN23 4.3 3.0
    Environmental sustainability governance
    Manufacturing sites certified against ISO 14001 (% of total manufacturing sites)   92.0 92.0
    (h) Includes joint ventures.

    (i) 2014 data restated due to more complete information.
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2014 2015
    Total number of significant product recalls or incidents of non-compliance G4‑PR2 12 6
    Number of human rights impact assessments completed G4‑HR9 1 2
    Number of employees trained on human rights   7 485 11 242
  • Nestlé in society and Creating Shared Value key performance indicators GRI 2014 2015
    Total workforce (number of employees) (a)   339 456 335 213
    Total rate of new employee hires (%) (j) G4‑LA1 10.3 11.1
    Total rate of employee turnover (%) (j) G4‑LA1 11.7 12.5
    CARE gaps identified related to Business Integrity and HR (k)   32 12
    Of which: Minor   32 12
    Major   0 0
    Critical   0 0
    Lost-time injuries and illnesses rate (per million hours worked) (employees, on-site contractors and on-site members of public) (m) G4‑LA6 2.35 2.05
    Total recordable injuries and illnesses rate (per million hours worked) (employees, on-site contractors and on-site members of public) (m) G4‑LA6 3.98 3.42
    Total number of fatalities (employees, on-site contractors and on-site members of public) (m) G4‑LA6 5 10
    Average hours of training per year per employee per category (l) G4‑LA9 28.8 31.6
    Leadership positions held by women (%) (j) G4‑LA12 33.7 34.0
    Local Management Committee members native to country in developing countries (%) (n) G4‑EC6 56.4 63.3
    (a) Does not include joint ventures.

    (j) Covers Nestlé employees registered in the HR system (approximately 85% of all employees).

    (k) CARE, our global external audit programme, is conducted by three audit companies and verifies that all employees and sites we own or operate comply with local legislation, our Corporate Business Principles and Code of Business Conduct. The audits take place every three years. US CARE programme is carried out every five years.

    (l) Training hours are significantly higher due to roll-out of Learning Management System across the Group. Training hours per employee cover approximately 85% of all employees. Training hours by gender covers approximately 40% of all employees in the HR system.

    (m) Recordable illnesses are those work-related illnesses that result in: medical treatment beyond first aid, restricted work, lost time, or fatalities. Recordable injuries are those work-related injuries that result in: medical treatment beyond first aid, restricted work, lost time, or fatalities.

    (n) Does not include joint ventures. Due to privacy regulations and the sensitive nature of this KPI, this number only reflects those countries that were able to report it.


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