Our report

Nestlé in society

Creating Shared Value and meeting our commitments

The Nestlé in society report, published alongside our 2015 Annual Report, gives insights into the company’s progress in the areas of nutrition, water and environmental and social sustainability.

Creating Shared Value in action

Environmental sustainability

James Julien is a packaging materials handler at our Purina Pet Foods factory in Oklahoma City

James Julien is fighting a war on waste. He’s a packaging materials handler at our Purina pet foods factory in Oklahoma City. James and the recycling action team are always looking for new ways to help the environment by recycling and reusing packing.

Our Oklahoma City packing room now has eight separate recycling streams that sort plastics, paper, wood, and food waste. The factory started focusing on food waste in 2010, and has reduced overall waste sent to landfill by 35% since 2012. Over the last decade, we’ve reduced the waste for disposal in our factories worldwide by 62% through recycling, composting and energy recovery.

But we know there’s more to do. As part of our Nestlé in society commitments, we’re working towards zero waste for disposal in our sites by 2020.

We’re proud of our industry-leading position in the ‘environmental dimension’ of the Dow Jones Sustainability Index Series, scoring 99 out of 100. And we’re determined to keep it.


Cardboard collected for reuse is sent to Nestlé Purina’s factory to be used in making Yesterday’s News cat litter.

Micronutrient fortification

Saly Kone, Côte d'Ivoire

Saly Kone is mother who works in Abidjan, Côte d’Ivoire selling Maggi bouillons and spices for Nestlé. Her job has given her financial independence, and she plans to give her daughter a full-time education.

As one of more than 15'000 ‘Maggi Mammies’ working in Côte d’Ivoire, Saly also has the satisfaction of knowing that the products she sells help to improve people’s nutrition. That’s because we’ve fortified them with iodised salt and iron to help address micronutrient deficiencies.

We’ve also funded training for women like Saly across Central and West Africa on the importance of good nutrition, balanced diets and culinary hygiene. They then pass on this knowledge to consumers.

Micronutrient deficiency is a common public health problem worldwide, and children and women of childbearing age are particularly vulnerable.

An estimated 2 billion people globally suffer from ‘hidden hunger’, a deficiency in essential vitamins and minerals that can cause serious mental and physical harm if left untreated.

We provided 192 billion servings of fortified foods in 2015 to help tackle micronutrient deficiency, and launched our Policy on Micronutrient Fortification (pdf, 1.5 Mb).

Read more about what we’re doing to tackle vitamin and mineral deficiencies.


Vitamin A deficiency is the leading cause of childhood blindness

Sustainable farming

Mr Wang, coffee farmer, China

Wang Zhongxue is passionate about growing coffee. He lives in Dakaihe village in the China’s Pu’er region – which traditionally grows tea – and makes a good living by selling most of his green beans to Nestlé.

Wang earns up to RMB 220,000 (CHF 33,000) a year by selling 10-14 tonnes of coffee beans. Before he began growing coffee in 1992, Wang supported his family by growing mangoes but only earned RMB 5,000 per year.

Our local agronomists work with smallholders like Wang to help them grow coffee sustainably. Wang doesn’t use herbicides and weeds by hand. He also plants mangoes and other crops to shade his coffee plants. This encourages biodiversity, and reduces soil erosion and water runoff.

Farmers like Wang produce high quality coffee for brands such as Nescafé. But climate change, volatile prices and declining yields threaten farmers’ livelihoods and the long-term coffee supply.

The new Nescafé Coffee Centre in Pu’er will help safeguard farmers’ incomes and increase coffee quality and quantity. We’re investing in China as part of our Nescafé Plan to ensure a sustainable future for the industry.


We sourced 225,000 tonnes of sustainable coffee in 2015

Clean water and sanitation

Muhammad Amar, Pakistan

10 year-old Muhammad Ammar (pictured left) and his schoolmates now have clean drinking water, after we built a water purification plant near their school in Allahabad, Northern Pakistan.

Muhammad is one of around 30,000 local people who now have access to clean water, after we opened three new purification plants in his area. We’ve built eight in total across Pakistan to provide water for more than 50,000.

Clean drinking water brings numerous social, economic and health benefits. For example, safe supplies in Sheikupuru, Northern Pakistan, have significantly reduced the number of schoolchildren who get sick with diarrhoea. Easy access to safe drinking water also encourages kids like Muhammad to attend school.

Water and sanitation is a human right, and we’re working hard to improve access. By 2015 we’d invested in infrastructure to bring clean water to 440,000 people worldwide who live near our factories, and to the farms that supply us.

Water is a precious resource that belongs to everyone. As a company we focus on using it responsibly, and on encouraging others to do so. Read more about our water commitments.


We’ve provided more than 50,000 people in Pakistan with free access to clean drinking water

Youth employment

23 year-old Matt Tarn works for Nestlé in York, UK, and also studies part-time for a Higher National Diploma in engineering. He recently finished an apprenticeship with us, and was voted ‘York Apprentice of the Year’ in 2015.

Matt helps maintain the machines and software infrastructure that we use to make brands including KitKat. He appreciates working with “phenomenally knowledgeable and talented people, who’ve really helped me learn.”

Like most of the young people we hire as apprentices in York, Matt grew up locally and went to school in the city. He now visits schools to promote apprenticeships and encourage other young people to follow engineering careers.

Matt gained an opening with us through our Nestlé needs YOUth initiative. Through this programme under 30s across Europe are getting skilled and getting hired: receiving jobs, apprenticeships and training.

Last year, more than 6,000 young people gained full- or part-time jobs with Nestlé under the initiative. We recently took the scheme worldwide with the launch of our Global Youth Initiative.

More than 50,000 young Europeans also received help to find jobs or training during the first year of the Alliance for YOUth. Nestlé started this industry initiative in 2014, and it now has around 200 member companies.


We’ve pledged to offer 24,000 job opportunities to young people in the Americas by 2018

Women's empowerment

Jeanne Kindo Kouakou leads the women’s association in Yaokouakoukro village, Côte d’Ivoire. Women suffer social and economic marginalisation in such cocoa-growing communities, and she works hard to empower them locally.

Supported by Nestlé and our partner the Fair Labour Association (FLA), the association helps women in nearby villages increase their incomes by teaching them entrepreneurial skills – from farming to how run a business.

Jeanne and other women run a Nestlé plant nursery. We’re helping them by supplying plantlets, technical assistance, training on female empowerment and financial support.

Higher household incomes encourage parents to send their children to school, rather than to work on cocoa farms.

More than 1,100 families in Côte d’Ivoire now benefit from income-generating activities and greater female empowerment, through our Nestlé Cocoa Gender Action Plan, part of the Nestlé Cocoa Plan.


Women now manage over 25% of Nestlé’s plant nurseries in Côte d’Ivoire