Toll House voluntary withdrawal

Jun 19, 2009

On 18 June 2009, Nestlé USA was notified by the United States Food and Drug Administration (FDA) and the Centers for Disease Control (CDC) of a possible link between reported illnesses caused by E.coli 0157:H7 and the consumption of uncooked cookie dough. Nestlé immediately initiated a voluntary recall of refrigerated and frozen Nestlé Toll House cookie dough products as a precautionary measure.

These products are sold predominantly in the US, although small quantities are also exported to Puerto Rico, Bermuda, Bahrain and Singapore.

While the ongoing CDC epidemiological analysis links these illnesses to the consumption of raw cookie dough, the E. coli strain implicated in the investigation has not been detected in any Nestlé product. Nestlé is cooperating fully with the FDA and CDC to resolve the issue and, as soon as the situation has been clarified, Nestlé USA will put this much-loved product back on the market.

Nestlé Toll House cookies made from refrigerated and frozen dough are perfectly safe for consumption when prepared according to the instructions on the label. These clearly state that the raw dough must be baked before consumption.

The safety and quality of its products is a non-negotiable priority for Nestlé, and the company apologizes for any inconvenience cause by this voluntary recall. 

Download the text of the press release from NestléUSA (pdf, 146 kb)