What is Nestlé doing to investigate claims of forced labour and poor labour conditions in some of Brazil’s coffee plantations?
We take any such allegations extremely seriously, and investigate them immediately.
On one of the farms that supplies us with coffee, Rancho São Benedito, an inspection by the Ministry of Labour in 2015 found 13 workers working without registered contracts. Three of these workers had not had medical check-ups, as required by Brazilian law.
Our investigation revealed that the government took action and reprimanded the farmer. We have not identified any other labour concerns at the farm since.
How can Nestlé guarantee that its products do not contain coffee from plantations where the government has identified instances of forced or poor labour conditions?
Nestlé has zero tolerance for slavery. It is illegal and against everything we stand for. All of our sourcing partners are required to comply not only with government regulations but also with our non-negotiable Supplier Code and Nestlé Business Principles. Through this, our suppliers must respect all human rights throughout their business activities. We encourage our suppliers to report any suspected violations of the Supplier Code or Nestlé Business Principles to a relevant Nestlé contact person, or to report them confidentially using our Compliance Reporting System, “Tell us”.
What action will Nestlé take if laws are broken and human rights violations occur at coffee plantations that supply Nestlé?
Whenever our internal codes are breached or suppliers fail to take corrective action on any violations, we take measures that include removing these suppliers from our supply chain and the termination of our contracts with them. Our suppliers also regularly consult the government blacklist, and remove any producers from their supply chain which appear on it.
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