Employee empowerment India

Location: India

Impact Area

  • Nutrition
  • Water
  • Rural Development
  • Environmental sustainability
  • Compliance
  • Community engagement
  • Gender balance & diversity
Sep 18, 2012, updated September 2012

Employee empowerment India
CLASSROOM: Nestlé India employees attending a course

By increasing the responsibility levels and skill sets of our employees, we have been able to reduce accidents, waste, unplanned stoppages, quality defects and consumer complaints, and improve productivity.

For example, Nestlé Continuous Excellence (NCE) has helped our Nanjangud factory in India, where we produce instant coffee and health beverages, to:

  • reduce laminate waste by 35% and powder waste by 87%;
  • reduce shift-end cleaning times by 44%; increase mean time between operational failures by 68%;
  • reduce minor operation stoppages by 25%;
  • improve line performance by 8%.

Programme description

Value to Society

Value to Nestlé

Next Steps