Our commitments 2014

Our 2014 Nestlé in society: Creating Shared Value report (pdf, 5Mb), sets out the progress Nestlé has made in meeting its societal commitments.

"These commitments guide our management and all of us at Nestlé across Business Units, Zones and markets in our collective efforts to reach these specific objectives," said Nestlé CEO Paul Bulcke. "We meet regularly with NGOs, academics, multilateral agencies, governments and others to listen and learn from their criticisms and encouragement. Our efforts are strengthened by this dialogue."

Below is a table summarising our progress. The full version of the report will be available online and to download as a PDF from April 7. Sign up to our news feed or follow us on Twitter @nestlecsv to stay informed.


Our Commitments

  • Commitments Objectives How
    Build knowledge leadership in children’s nutrition

    By 2016 – Launch large-scale research projects in at least 10 countries across the globe, including the USA, Mexico, China and Russia, to expand understanding of children’s nutrition and inform our own product and service development.

    As part of the Nutrition, Health and Wellness Roadmap, implement large-scale studies and research to identify key nutrient gaps, understand dietary and lifestyle patterns of pregnant women, babies and kids up to 12 years of age including:

    Feeding Infants and Toddlers Study (FITS).

    Kids Nutrition and Health Study (KNHS).

    Nestlé Nutrition Institute (NNI) studies.

    Lead the industry in nutrition and health research through collaboration

    By 2016 – Further develop and integrate the molecular nutrition capabilities and clinical strategies of the Nestlé Institute of Health Sciences (NIHS) and the Nestlé Clinical Development Unit to help improve the management of diseases using nutritional solutions.

    By 2016 – Refocus the Nestlé Research Center (NRC) on five key platforms where we can make a positive difference: Healthy Ageing; Healthy Pleasure; First 1000 days and Healthy Kids; Sustainable Nutrition; and Food Safety and Integrity.

    Launched in 2011, Nestlé Health Science is a wholly owned subsidiary of Nestlé. Its mission is to use the knowledge generated by the Nestlé Institute of Health Sciences to pioneer innovative nutritional solutions for people with chronic medical conditions. Nestlé Health Science focuses on five areas: Vital Support, Consumer health; Brain health; Metabolic health; and Gastrointestinal health.

    Provide nutritionally sound products designed for children

    By 2014 – 100% of our children’s products meet Nestlé Nutritional Foundation criteria for children, based on nutrition science and dietary recommendations, such as those published by the World Health Organization and the Institute of Medicine.

    By 2015 – Maintain at 100% our children’s products that meet all Nestlé Nutritional Foundation criteria for children.

    Nestlé Nutritional Profiling System – constantly reviewed to reflect latest scientific evidence.

    All children’s products assessed against the Nestlé Nutritional Foundation criteria.

    Product renovation.

    Nestlé Children’s Healthy Growth Strategy.

    Help reduce the risk of undernutrition through micronutrient fortification

    By 2016 – We will reach 200 billion micronutrient-fortified servings of foods and beverages annually worldwide, helping to address global micronutrient deficiencies with a special focus on children and women of childbearing age.

    By 2015 – We will develop biofortified crops and launch new biofortified products in key markets to expand our fortified products portfolio and benefit rural farming communities.

    Nestlé Micronutrient Fortification Policy – sets targets for meaningful fortification and safety thresholds (2000, updated 2011).

    Nestlé Biofortification Programme: sourcing conventionally‑bred staple crops in developing countries which are biofortified to promote planting and consumption.

    Reduce sodium (salt) in our products

    By 2014 – 100% of children’s products meet the Nestlé Nutritional Foundation sodium criteria to help promote a reduction of salt in children’s diets.

    By 2016 – We will further reduce salt content by 10% in all relevant products that do not meet the Nestlé Nutritional Foundation criteria, ensuring gradual salt reduction even in more challenging areas of our product portfolio.

    Nestlé Policy on Sodium (Salt) (2005, updated 2014) based on WHO recommendations.

    Reduce sugars in our products

    By 2015 – Reduce the sugar content in any serving of children’s or teenagers’ breakfast cereal brands to 9 g or less per serving, to promote a reduction in sugar in children’s diets.

    By 2016 – We will further reduce sugar content by 10% in all relevant products that do not meet the Nestlé Nutritional Foundation criteria, to ensure continual improvement even in more challenging areas of our product portfolio.

    Nestlé Policy on Sugars (2007, updated 2014) based on WHO recommendations.

    Reduce saturated fats and remove trans fats in our products

    By 2014 – 100% of children’s products meet the Nestlé Nutritional Foundation saturated fats criteria, helping to promote a reduction in saturated fats in children’s diets.

    By 2016 – We will further reduce saturated fat content by 10% in all relevant products that do not meet the Nestlé Nutritional Foundation criteria and we will remove trans fats originating from partially hydrogenated oils (PHOs), to ensure continual improvement even in more challenging areas of our product portfolio.

    Nestlé Policy on Saturated Fats (2009, updated 2014) based on WHO recommendations.

    Nestlé Policy on Trans Fats (2003, updated 2014) based on WHO recommendations.

    Encourage consumption of whole grains and vegetables

    By 2015 – To ensure a high nutritional content, there will be more whole grain than any other ingredient in any serving of children’s or teenagers’ breakfast cereals.

    By 2015Maggi Cooking Lesson Programme will be ongoing in 30 countries to promote cooking with whole grains and vegetables.

    By 2015 – 90% of Maggi product portfolio worldwide will be promoting home cooking and meals with vegetables.

    Public commitment to add whole grains to breakfast cereals.

    Promoting vegetable consumption through lessons on home cooking and healthy meal structure.

    Deliver nutrition information and advice on all our labels

    By 2016 – All our relevant food and beverage products worldwide will have Guideline Daily Amount (GDA)-based labels on front of pack to inform consumers about nutritional content.

    By 2016 – We will introduce GDA-based labelling, based on children’s reference values, for all products designed for children (where regulations allow) to help parents make better nutritional choices for children.

    By 2016 – Make information more accessible by providing further product information and nutrition advice on pack, via Quick Response (QR) codes for smartphones.

    Nestlé Standard on Nutritional Compass Labelling (2005, updated 2011).

    Nestlé Standard on Nutrition/Guideline Daily Amount (GDA) Labelling (2006, update 2013).

    Provide portion guidance for consumers

    By 2015 – Provide portion guidance on all children’s and family products to encourage healthy portion consumption.

    Nestlé Portion Guidance initiative.

    Nestlé ‘Portion Books’ issued for product categories per Zone.

    Making the right size and frequency of consumption as intuitive as possible (launched 2011).

    Promote healthy diets and lifestyles, including physical activity

    By 2015 – Nestlé Healthy Kids Global Programme will be ongoing in 80 countries, with the activation of the International Association of Athletics Federations (IAAF) Kids’ Athletics programme to improve the nutrition, health and wellness of children around the world.

    Nestlé Healthy Kids Global Programme (launched 2009): teaching schoolchildren about healthy diets and active lifestyles, in partnership with expert stakeholders, including the International Association of Athletics Federations, in 2013.

    Promote healthy hydration as part of a healthy lifestyle

    By 2014 – Further implement our fact-based healthy hydration awareness programme for healthcare professionals, caregivers and parents worldwide, providing a better understanding of the benefits of water as key to healthy hydration.

    Gather medical evidence and raise awareness about the essential role of hydration for health, with a special focus on children (launched 2010).

    Water Education for Teachers (Project WET) Healthy Hydration modules.

    Nestlé Healthy Kids Global Programme.

    Provide education programmes for good nutrition and feeding practices

    Ongoing – Offer nutrition education services and programmes for healthcare professionals addressing global under- and over-nutrition problems (Nestlé Nutrition Institute).

    Ongoing – Provide science-based practical nutrition education for parents and caregivers that focuses on the importance of the first 1000 days (from conception to the child’s second birthday), including maternal nutrition during pregnancy and promoting breastfeeding as the best start in life (Nestlé Start Healthy Stay Healthy).

    By 2015 – Nestlé Nutrition Institute will reach over 1 million healthcare professionals via its online educational services in nine languages.

    By 2015 – Nestlé Start Healthy Stay Healthy will reach over 5 million mothers and caregivers worldwide with multi-lingual online nutrition education services.

    Nestlé Nutrition Institute (NNI) leads programmes and services for healthcare professionals focused on the first 1000 days of life, from conception to the second birthday.

    Provide nutrition education for parents and caregivers on the importance of the first 1000 days (-9 months to 2 years). This includes maternal nutrition during pregnancy and the promotion of breastfeeding as the best start in life.

    Start Healthy Stay Healthy – our interactive, science-based education programme.

    Ensure responsible marketing communication to children

    By 2015 – Implement a strengthened Policy on Marketing Communication to Children.

    Policy on Marketing Communication to Children.

    Market breast-milk substitutes responsibly

    Ongoing – As part of our ongoing efforts to promote good nutrition in the first 1000 days of life and support breastfeeding, report publicly our progress regarding the responsible marketing of breast-milk substitutes.

    By 2014 – Ensure our newly acquired Wyeth Nutrition Infant Formula business meets the FTSE4Good Index criteria.

    By 2015 – Continue to strengthen our practices to ensure both Nestlé Infant Nutrition and Wyeth Infant Nutrition consistently meet the FTSE4Good Index BMS criteria.

    Compliance with the WHO Code as implemented by national governments and the Nestlé Policy and Instructions for Implementation of the WHO Code.

    Independent third parties to verify and validate our policies and practices.

    Notes:

    Russia has replaced France as one of the countries in the objective.

    Products for which 50% or more of consumers are below 12 years of age, or are designed for or perceived as being designed for this age group.

    The Nestlé Nutritional Foundation criteria are based on nutrition science and public health dietary recommendations, such as those of the World Health Organization (WHO), the Institute of Medicine and other global or local authorities. Our products are evaluated against these criteria, using the Nestlé Nutritional Profiling System, which determines their nutritional value and whether they achieve the Nestlé Nutritional Foundation status.

    Relevant products means to exclude exemptions (Nestlé Nutrition, Nestlé Health Science, Nestlé Professional, Nestlé Purina Petcare, plain water/coffee/tea, Confectionery gifting, Culinary free-dosing and table-top seasonings, and products designed for children below four years of age as other legal considerations are relevant) and where regulations are not allowed.

    Products for which 50% or more of consumers are below 18 years of age and, within this, more teens than children.

    This commitment refers to trans fats originating from partially hydrogenated oils in our products.

    Products with significant everyday usage, by humans (not pets), that deliver calories, and have sufficient pack surface to feature a GDA label.

  • Commitments Objectives How
    Roll out the Rural Development Framework to understand the needs of farmers

    By 2015 – Continue to establish baseline assessments in the countries of key importance to our business that show pronounced social need to guide us in aligning our own activities with the priorities of local communities.

    Our Rural Development Framework helps us deliver a consistent approach to rural development, ensuring that our activities address real issues on the ground. We focus on global priorities while retaining the flexibility to address specific local challenges. It blends development and human rights approaches to the challenges faced in rural areas by farmers, workers and rural communities.

    Implement responsible sourcing in our supply chain

    By 2015 – To both improve and demonstrate compliance with the Nestlé Supplier Code, and complete 10000 Responsible Sourcing audits, 70% of them with full compliance.

    By 2015 – 40% of the volumes of the 12 priority categories (palm oil; soya; sugar; pulp and paper; coffee; cocoa; dairy; fish and seafood; shea; vanilla; hazelnuts; and meat, poultry and eggs) to be traceable.

    Nestlé Supplier Code.

    Nestlé Responsible Sourcing and Traceability Programme.

    Partnerships with third parties.

    Roll out the Nestlé Cocoa Plan with cocoa farmers

    By 2015 – Source 100000 tonnes of cocoa through the Nestlé Cocoa Plan.

    By 2016 – Source 120000 tonnes of cocoa through the Nestlé Cocoa Plan and complete the roll-out of our Child Labour Monitoring and Remediation System to identify child labour in all Nestlé Cocoa Plan co-operatives in Côte d’Ivoire.

    By 2017 – Source 150000 tonnes of cocoa through the Nestlé Cocoa Plan.

    By enabling farmers to run profitable farms and eliminating child labour while developing a sustainable supply chain for Nestlé cocoa.

    The Nestlé Cocoa Plan covers Côte d’Ivoire, Ghana, Ecuador, Venezuela, Mexico, Brazil and Indonesia.

    Roll out the Nescafé Plan with coffee farmers

    By 2015 – To improve the sustainability of our coffee supply chain, source 180000 tonnes of coffee from Farmer Connect, all of which is 100% in line with 4C’s baseline sustainability standard.

    By 2020 – To improve the quality, quantity and sustainability of our coffee supply chain, distribute 220 million coffee plantlets and source 90000 tonnes of coffee that is compliant with the Sustainable Agriculture Network principles.

    Focus on sustainable consumption, production and manufacturing.

    Membership of Common Code for the Coffee Community (4C).

    Partnership with Rainforest Alliance.

    Notes:

    Created to bring all our rural development activities together, the framework – supported by our Rural Development Commitment – is composed of three pillars underpinned by alignment, collaboration and advocacy: successful farmers; productive and respected workers; and prospering communities.

    Our programme for direct sourcing from farmers, through which we commit to the local sourcing of raw materials, offering technical assistance and ensuring cooperation to meet the highest sourcing standards.

    The Common Code for the Coffee Community (4C) Association is a multi-stakeholder group with members across trade and industry, producers, civil society and companies active in the coffee supply chain.

    This is an aggregate figure from 2010 to 2020.

    An international coalition of leading conservation groups in sustainable agriculture, with standards for environmental protection, social responsibility and economic vitality.

  • Commitments Objectives How
    Work to achieve water efficiency and sustainability across our operations

    By 2015 – Reduce direct water withdrawals per tonne of product in every product category to achieve an overall reduction of 40% since 2005.

    By 2015 – Establish and implement detailed guidelines on human rights to water and sanitation due diligence.

    By 2016 – Define water stewardship initiatives and start implementation in five high-priority locations.

    By 2016 – Implement water savings projects in 100% of high-priority manufacturing facilities.

    By 2016 – Carry out 45 new water resources reviews in selected manufacturing facilities, and all greenfield sites.

    The Nestlé Commitment on Water Stewardship.

    Advocate for effective water policies and stewardship

    By 2016 – Continue to build the 2030 Water Resources Group Public Private Partnership by adding two more countries per year and further develop and publicise the Global Catalogue on Good Practices.

    By 2016 – Support the launch of the CEO Water Mandate Guide on Good Practices for Business on the Human Right to Water and Sanitation and pilot test the Guide in our water due diligence in selected markets.

    By 2016 – Support the World Business Council for Sustainable Development (WBCSD) to achieve 50 signatories of the WASH Pledge.

    By 2016 – Initiate the roll-out process of the Alliance for Water Stewardship’s International Water Stewardship Standard by implementing it in at least five locations.

    By 2016 – Work with the Sustainable Agriculture Initiative Platform (SAI) and the Sustainable Food Lab (SFL) to implement the Water Risk Assessment and Mitigation collaboration initiative in at least one sourcing area of agricultural raw materials.

    The Nestlé Commitment on Water Stewardship.

    Treat the water we discharge effectively

    By 2016 – Implement the new and strengthened Nestlé Environmental Requirements for water quality and effluent discharge in all factories in order to help protect the environment.

    The Nestlé Commitment on Water Stewardship.

    Nestlé Environmental Requirements.

    Engage with suppliers, especially those in agriculture

    By 2015 – Define and start to implement action plans to save water in our upstream supply chain for coffee, sugar, rice and cereals in high-priority locations.

    The Nestlé Commitment on Water Stewardship.

    Global Sustainable Agriculture Initiative.

    Raise awareness on water conservation and improve access to water and sanitation across our value chain

    By 2015 – Every Nestlé employee has access to safe water, sanitation and hygiene of an appropriate standard at the workplace.

    By 2016 – 350000 beneficiaries in local communities will have access to water, sanitation or hygiene projects around our manufacturing facilities and in Farmer Connect areas.

    The Nestlé Commitment on Water Stewardship.

    The World Business Council for Sustainable Development Pledge for access to safe water, sanitation and hygiene at the workplace (WASH Pledge).

    Notes:

    This is an ongoing extension of our 2014 objective.

    Our 2014 objective to contribute to the Guidelines was achieved.

    Our 2014 objective to contribute to the ISO 14046: Water Footprint – Principles, Requirements and Guidelines was achieved.

    Our 2014 objective to use the principles of the AWS Standard as a self-assessment guide at selected high-priority locations was achieved.

  • Commitments Objectives How
    Improve resource efficiency in our operations

    By 2015 – We will achieve zero waste for disposal in 10% of our factories.

    By 2015 – We will reduce energy consumption per tonne of product in every product category to achieve an overall reduction of 25% since 2005.

    The Nestlé Policy on Environmental Sustainability.

    Nestlé Environmental Management System.

    The Nestlé Commitment on Food Waste.

    Improve the environmental performance of our packaging

    By 2017 – Continue to systematically analyse and optimise our packaging portfolio, avoiding the use of at least 100000 tonnes of packaging material.

    The Nestlé Policy on Environmental Sustainability.

    Nestlé Environmental Management System.

    Ecodesign for Sustainable Product Development and Introduction (EcodEX).

    Assess and optimise the environmental impact of our products

    By 2014 – Extend the EcodEX ecodesign tool to all research and development locations.

    By 2017 – Further enlarge the scope of our databases on agricultural raw materials used in EcodEX.

    By 2017 – Identify or update and address sustainability hotspots for 15 product categories.

    The Nestlé Policy on Environmental Sustainability.

    Sustainability by Design Programme.

    Sustainability by Design Network.

    Ecodesign tool EcodEX covering the entire value chain.

    Life-Cycle Assessment (LCA).

    Nestlé Sustainability Category Profiles.

    Provide climate change leadership

    By 2014 – Expand the use of natural refrigerants, which do not harm the ozone layer and have a negligible impact on climate change, in our industrial refrigeration systems.

    By 2015 – All of our new ice cream chest freezers will use natural refrigerants.

    By 2015 – To contribute to greenhouse gas (GHG) emission reduction, we will reduce our direct GHG emissions per tonne of product by 35% since 2005, resulting in an absolute reduction of GHG emissions.

    The Nestlé Policy on Environmental Sustainability.

    The Nestlé Commitment on Climate Change.

    Preserve natural capital, including forests

    By 2015 – 30% of the volume of our 12 priority categories of raw materials has been assessed against our Responsible Sourcing Guideline requirements and is compliant, or improvement plans to preserve natural capital are ongoing.

    By 2015 – Improvement programmes are taking place for all factories adjacent to Important Water Areas to improve our impacts on the surrounding area.

    The Nestlé Policy on Environmental Sustainability.

    The Nestlé Responsible Sourcing Guideline.

    The Nestlé Commitment on Responsible Use of Materials from Agricultural Origins.

    Sustainability by Design Programme.

    Sustainability by Design Network.

    New Ecodesign tool EcodEX covering the entire value chain.

    Life-Cycle Assessment (LCA).

    Provide meaningful and accurate environmental information and dialogue

    By 2016 – Fact-based environmental information will be accessible to consumers in all countries, enabling them to make informed choices and improve their own environmental impacts.

    The Nestlé Policy on Environmental Sustainability.

    Nestlé Brands and Creating Shared Value Communications Standard.

    Notes:

    Locations comprises R&D Centres and Product Technology Centres.

    Water-related areas of a catchment that are legally protected or under a conservation agreement and which, if impaired or lost, could adversely impact the environmental, social, cultural or economic benefits derived from the catchment in a significant or disproportionate manner.

  • Commitments Objectives How
    Assess and address human rights impacts in our operations and supply chain

    By 2015 – All FTSE4Good Countries of Concern where we operate covered and our employees trained to reduce human rights risks in our operations.

    By 2015 – Include human rights across all 12 commodity categories covered by the Nestlé Responsible Sourcing Guideline.

    Nestlé Corporate Business Principles.

    Nestlé Supplier Code.

    Nestlé Responsible Sourcing Guideline.

    Human Rights Due Diligence Programme.

    UN Global Compact Principles.

    Partnership with the Danish Institute for Human Rights.

    Eliminate child labour in key commodities

    By 2015 – Complete action plans to reduce child labour in our cocoa, hazelnut and vanilla supply chains, with 60000 farmers trained on child work/labour practices, 60 schools built or renovated, and 80% of co-ops covered by a child labour monitoring and remediation system (100% by 2016).

    Nestlé Responsible Sourcing Programme.

    Nestlé Progress Report on the Responsible Sourcing of Vanilla in Madagascar.

    Nestlé Progress Report on the on the Responsible Sourcing of Hazelnuts from Turkey.

    Nestlé Action Plan on the Responsible Sourcing of Cocoa from Côte d’Ivoire.

    Membership of Fair Labor Association.

    Ensure that all employees and stakeholders can easily report possible compliance violations

    By 2015 – The Nestlé Integrity Reporting System (Internal Grievance Mechanism) or equivalent will be operational in 100% of Nestlé Markets and information made available to employees outlining the steps taken by the company to manage concerns and complaints.

    By 2015 – Scale up our communication about the external grievance system ‘Tell us’ to 5000 suppliers and to 1000 downstream business partners (i.e. distributors) of Nestlé Nutrition products, as well as in first phase countries identified by the company, to further promote reporting of non-compliance incidents by all stakeholders.

    By 2016 – Awareness of the existence of confidential reporting lines is reinforced across the organisation.

    By 2016 – Continue to scale up the communication about ‘Tell us’ to suppliers and downstream business partners.

    Nestlé Supplier Code.

    Nestlé Code of Business Conduct.

    Anti-Corruption Policy.

    Nestlé Corporate Business Principles.

    Work against corruption and bribery

    By 2015 – Reinforce the Anti-Corruption Programme and communicate it to all markets and businesses. Roll out a new compliance e-learning to ensure employees understand what is expected of them.

    By 2016 – Adoption of local Anti-Corruption Policy implementation procedures in those markets and businesses where there is a need for further reinforcement.

    By 2017 – All employees with computers to complete the compliance e-learning.

    Nestlé Corporate Business Principles.

    Nestlé Code of Business Conduct.

    Ensure all Nestlé units have basic safety and health protection systems for all employees

    By 2016 – Ensure that robust safety and health management systems are in place, covering all employee populations so there is the same level of safety and protection across all businesses.

    Extend the scope of existing management systems to ensure all employee populations are covered, including manufacturing, supply chain, R&D, office and sales staff.

    Use third party auditors to verify implementation and certify systems to OHSAS 18001.

    Enhance gender balance in our workforce

    By 2018 – Be a gender-balanced company by creating the enabling conditions in our work environment to achieve annual increases in the percentage of women managers and senior leaders (Market management members and key roles at the Centre).

    Nestlé Management and Leadership Principles and Nestlé Corporate Business Principles.

    Offer 20000 job opportunities for young people below 30 years of age at Nestlé in Europe

    By 2016 – Nestlé will hire 10000 young people and 10000 trainees or apprentices below 30 years of age in Europe, to help tackle unemployment in this age group.

    Enhance direct recruitment.

    Strengthen apprenticeship and traineeship in all European markets.

    Nestlé needs YOUth programme.

    Alliance for YOUth.

    Provide CSV, nutrition (NQ) and environmental sustainability training for our employees

    By 2014 – Creating Shared Value is fully embedded in all courses at our international training centre in Switzerland (reaching approximately 2398 current and future leaders annually), e-learning designed and made available to all employees, and a new leadership course piloted.

    By 2015 – For Nutrition Quotient (NQ) training, our company-wide commitment is to have all Nestlé employees trained at least once on the NQ Foundation Module by the end of 2015, including an e-learning module.

    By 2016 – Strengthen our ability to meet our commitments through environmental awareness sessions for our employees. Environmental awareness training will be run in all countries by 2016.

    CSV integral to global training and development programmes.

    NQ (Nutrition Quotient) training programme; Nutrition, Health and Wellness Roadmap; United for Healthier Kids.

    The Nestlé Policy on Environmental Sustainability.

    Notes:

    FTSE4Good is the ethical investment stock market index series of the London Stock Exchange. It is designed to objectively measure the performance of companies that meet globally recognised corporate responsibility standards.

    Nestlé’s Nutrition Quotient training programme helps our people make both personal and business nutrition choices based on the most up-to-date scientific evidence.