Stakeholder engagement

Even when we are making progress, we will always need the advice of the best experts and advocates. We use stakeholder engagement to develop and improve our corporate policies and commitments. It helps us to build our business and target our societal investments. Our annual programme of stakeholder convenings and Creating Shared Value events provides an opportunity to intensify that dialogue, building on our understanding of critical societal issues. The interaction develops the capability of our people, facilitating more effective collective action. Our stakeholder convenings aim to promote increased levels of trust and mutual respect. Our businesses engage with stakeholders at a country level. Outcomes are fed back to senior management through the Nestlé in society Board.

Creating Shared Value Global Forum 2016

On 21 June we will hold our Creating Shared Value Global Forum in Africa.

Entitled 'Investing in Sustainable Development in Africa', the forum will bring together business, civil society and government leaders from Africa and beyond to discuss a range of key topics affecting the African continent. Find out more

Our stakeholder groups

Our global stakeholder network is vast, ranging from people we engage with regularly through our operations to those in public positions who influence our activities. Nestlé identifies the following groups as fundamental to our continuing business success:

  • Academia;
  • Communities;
  • Consumers and the general public;
  • Customers;
  • Employees and their representatives;
  • Governments;
  • Industry and trade associations;
  • Intergovernmental organisations;
  • Non-governmental organisations;
  • Reporting agencies;
  • Shareholders and the financial community;
  • and Suppliers (including farmers and smallholders).

Stakeholder convenings

Nestlé stakeholder convenings are hosted and organised by external experts. They ensure we receive independent opinions and feedback, which is critical. These events address issues that are specific to our value chain and focus areas in which Nestlé can create shared value. In 2015, we held stakeholder convenings in London in March (45 stakeholders) and Washington DC in December (61 stakeholders), which were attended by representatives of NGOs, academia, government and international organisations.

London stakeholder convening, 17–18 March 2015

This stakeholder convening was the fourth to be held in London since their inception in 2007. It was attended by 45 stakeholders as well as Nestlé S.A. Chief Executive Officer Paul Bulcke, Nestlé senior executives and experts from the global team. There was significant interest in the role that Nestlé could play in leading systems level change on Creating Shared Value issues. Participants called on Nestlé to play a bigger, bolder role and to set a clear, longer-term vision for what the company is aiming to achieve.

Washington stakeholder convening, 7–8 December 2015

This was Nestlé’s second Stakeholder Convening to be held in Washington D.C. The convening provided Nestlé with an opportunity to share progress on its Creating Shared Value programs and commitments. This included Nestlé’s CSV work in the USA and priorities in the Zone Americas. The event was attended by 61 stakeholders and by Laurent Freixe, Executive Vice President Nestlé S.A., Head of Zone Americas, as well as other Nestlé senior executives and experts from the global team.