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Ethical business

Ethics and compliance are the foundations of how we do business and the conditions we must maintain to create shared value.

We conduct our business in an ethical and principles-based manner, even in the absence of applicable regulatory requirements. Our commitment to integrity, fairness and authenticity is highlighted throughout our purpose and values, the Nestlé narrative, the Corporate Business Principles and our Code of Business Conduct.

A comprehensive compliance management system supports our employees and managers to do the right thing for the right reason, while protecting and strengthening Nestlé’s reputation.

Our values: rooted in respect
 
  • Respect for ourselves, because acting with integrity and authenticity starts with each of us.
  • Respect for those we work with to create a climate of trust and enable our people to do their best every day.
  • Respect for other cultures and ways of thinking, which requires openness and inclusiveness in all our interactions.
  • Respect for the world’s future, and the generations who follow us, compels us to act with responsibility and courage.

 

Respect has a special and powerful meaning at Nestlé. It profoundly influences the way we work and run our business. Our values are visible in our behaviors, our actions and our decisions.

Mark Schneider CEO, Nestlé

Anti-corruption

Nestlé condemns any form of bribery and corruption (Sections 10 and 11 of our Code of Business Conduct). We strongly support UN Sustainable Development Goal 16: Peace, justice and strong institutions. Through this goal, organizations are helping fight corruption by strengthening institutions, human rights and laws, all of which are important business priorities for us.

Nestlé also supports Principle 10 of the UN Global Compact: Businesses should work against corruption in all its forms, including extortion and bribery. We have made a public commitment to ensure a culture of integrity across the Group. This includes a zero tolerance policy for fraud, bribery and corruption. Our company values guide our efforts, while our updated Corporate Business Principles and Code of Business Conduct clearly set out our responsibilities.

We aim to ensure that our commitments, policies and standards for combating bribery and corruption are clear, widely communicated and applicable to all employees, suppliers and customers. We set out our position on these issues in our Code of Business Conduct, Appendix on Anti-Corruption.

Data protection and privacy

Evolving to meet changing needs

We continue to anticipate and respond to consumer expectations, guard against data security threats and adapt to an evolving regulatory landscape.

The Nestlé Privacy Program

As a company that collects, stores and uses data to engage with consumers and to deliver innovative services, privacy is paramount to us. Consumers, employees, vendors, suppliers and investors expect us to adhere to the highest standards of privacy and security to protect the personal information they share with us.

All Nestlé Group Companies comply with Nestlé’s Privacy Program, which is based on internationally recognized privacy principles. The Privacy Program continuously evolves to address regulatory changes.

We have more than 60 data protection champions worldwide, each of whom is responsible for overseeing the Privacy Program in their countries and regions.

Throughout 2020, we also participated in a range of multi-stakeholder groups to keep abreast of data protection developments and issues, including in artificial intelligence (AI), data ethics, e-commerce and digital, and to promote and advocate for better data privacy and security. We will continue with our efforts in this area.

Contributing to industry affairs guidelines around the world

Due to the size, diversity and reach of our operations, we are involved in many industry and trade organizations globally. Our participation demands subject matter expertise, committed resources, and strategic coordination and alignment across our business.

Our internal guidelines, which were extensively updated in 2017, help markets make industry contributions in ways that align with our corporate strategy. They provide a structured approach to industry affairs and specific recommendations for employees, guiding them in:

  • Understanding the industry landscape and the role of Nestlé as an industry leader.
  • Identifying and setting priorities and selecting the relevant industry and trade organizations to deliver desired outcomes.
  • Developing rules of engagement with these organizations and promoting good governance.

Respecting human rights

Part of being an ethical business is ensuring everyone is treated with respect and fairness. We are committed to protecting human rights at every level of our business and throughout our raw materials supply chains.

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