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Stakeholder engagement to create shared value

stakeholders discussing

 

When we listen, we improve.

That is why we regularly engage with and respond to a wide range of stakeholders to set the priorities for our Creating Shared Value strategy and to support our intentions to advance regenerative food systems at scale.


We seek experts and advocates to strengthen our business

Our global stakeholder network consists of the people our operations impact and those who influence our activities.  
Stakeholder meetings, workshops and other events help us deepen dialogue and develop our understanding of important societal issues. The interaction helps our teams build their capabilities, facilitates collective action and promotes trust and mutual respect.

We identify the following groups as fundamental to our continuing business success:

  • Academia
  • Communities
  • Consumers and the general public
  • Civil Society Organizations (CSO)
  • Customers
  • Employees and their representatives
  • Governments
  • Industry and trade associations
  • Intergovernmental organizations
  • Non-governmental organizations (NGOs)
  • Reporting agencies
  • Shareholders and the financial community
  • Suppliers (including farmers and smallholders)
business colleagues in discussion

We engage with stakeholders to stay on top of issues

Engaging with stakeholders is important to setting priorities for our Creating Shared Value strategy. Their feedback informs our approach to activities, reporting and disclosure, and underpins our materiality assessment process.

We also consult regularly with our CSV Council, an external advisory council formed in 2009. The Council provides advice to the Executive Board to ensure the sound development of Nestlé’s long-term sustainability and the positive social and economic impact of the CSV business strategy. It has no formal governance role.


Our key topics for stakeholder engagement

We engage with our stakeholders through a variety of platforms and on a range of topics.

Climate change

Limiting global warming to 1.5°C requires transformational change and stakeholder collaboration across industries, governments and society.

Through a series of reports, commitment announcements, events and organization memberships, we remain transparent about our commitment to climate action.

Overhead shot of iceberg and water

Packaging

We are aiming for 100% recyclable or reusable plastic by 2025, and we're targeting a reduction of virgin plastics by one-third in the same period.

Working alongside partners – like TerraCycle, a social enterprise engaged in some of the world's most important ventures in eliminating waste – to develop new solutions is one of the ways in which we are trying to make this happen.

lab workers stress testing packaging

Biodiversity

Working closely with a team from the International Union for Conservation of Nature (IUCN), Nespresso developed a Biodiversity Performance framework to identify species, habitats and related ecosystems services that are priorities for company actions across coffee landscapes.

River going through mountain forests

Nutrition

We believe collective action is key to improving consumer awareness of nutrition and to make healthier products more accessible to all.

We develop and participate in several initiatives to advance consumer and farmer nutrition and continue to advocate for industry-wide action.

preparing vegetables

Water

Nestlé has been a member of the 2030 Water Resources Group (2030 WRG) consortium from the start to build strong partnerships in pursuit of more sustainable water management.

Since 2020, we have been part of the CEO Water Mandate, a UN Global Compact initiative that unites business leaders on water, sanitation and Sustainable Development Goals.

safe water for the village

Sustainable sourcing

Many of the environmental and social challenges that we face in our agricultural supply chains require long-term interventions and multi-stakeholder collaboration to tackle root causes and have greater impact.

To drive collective action, we participate in a number of industry and multi-stakeholder platforms, such as the Consumer Goods Forum’s Forest Positive and Human Rights Coalitions of Action or the Institute for Human Rights and Business’s Leadership Group for Responsible Recruitment.

One of 11 nurseries opened by the Nestlé Cocoa Plan in Côte d’Ivoire

Nestlé needs YOUth

Through the Global Alliance for YOUth, we continue to drive and promote positive impact for youth among our private sector partners and focus on key themes such as resilience and agility, as well as investigating the important role of digital inclusion in youth opportunities.

Young farmer
Creating Shared Value and Sustainability Report