We conduct a formal materiality assessment every other year to ensure we prioritize the issues that have the biggest impact on our business, communities and the environment, and that matter most to our stakeholders.
Material issues and sustainability
Stakeholder priorities are constantly changing, and we must continually evolve to meet expectations. Conducting a thorough materiality assessment helps us identify and prioritize the issues that matter most to our business and stakeholders.
Our materiality assessment
In our most recent assessment (2020), we fully integrated the assessment with Nestlé's Enterprise Risk Management process, to ensure wider sustainability issues were incorporated into the risks and opportunities under consideration across the company. The assessment was undertaken by an independent third party to ensure complete confidentiality and impartiality.
Our materiality matrix
We tailor our activities based on the results of the assessment, aiming to address those issues identified as being most material to our business. These issues should not be viewed in isolation – they are increasingly interconnected and can often impact each other. That is why we are moving more toward a more integrated, holistic approach to managing sustainability, developing ambitious goals to advance the health of our planet, drive societal progress and support a sustainable and healthy food system.
The assessment results are plotted on a materiality matrix, with their position relative to the degree of stakeholder interest and potential business impact.