Engaging with stakeholders to make a bigger impact
Our global stakeholder network ranges from people we engage with regularly through our operations to those in public positions who influence our activities. They span employees, consumers, suppliers, communities, governments, nongovernmental organizations (NGOs), shareholders, trade associations and academia.
Our annual program of stakeholder convenings and CSV Forum events provides opportunities to intensify that dialogue, building on our understanding of important societal issues. The interaction develops the capability of our people, facilitates collective action, and promotes trust and mutual respect. Outcomes from such dialogue are fed back to senior management through the Nestlé in Society Board.
We also conduct a Nestlé Stakeholder Community survey. This is an annual survey with global Key Opinion Leaders (KOLs) that aims to understand evolving views on the company’s issues and reputation management.
Our stakeholder groups
Nestlé identifies the following groups as fundamental to our continuing business success:
- Consumers and the general public
- Employees and their representatives
- Industry and trade associations
- Intergovernmental organizations
- Nongovernmental organizations
- Reporting agencies
- Shareholders and the financial community
- Suppliers (including farmers and smallholders)
Engagement activities in 2018
In 2018, we did not hold a separate convening. Instead, we used the Creating Shared Value Forum in Brasilia, Brazil, as an opportunity to engage with a wide range of stakeholders, under the theme ‘Water as a driver for the Sustainable Development Goals’. Highlights from the three main panel discussions are provided below.
Exploring the ‘water–jobs’ connection
Opportunities for young people in water
Opportunities for water stewardship to solve health and nutrition challenges
Links between water and food security
Connections between water and the SDGs
Building blocks for collective action on water stewardship
Projects based on collective action, and building capacity and consensus on the ground